LivePlus

Downloading the LivePlus App

1. In the Google Play or iTunes App Store, search for Dejero.
2. Perform one of the following actions:
   • For Android devices, download the Dejero LivePlus app.
   • For iOS devices, download the Dejero LIVE+ Mobile App.

For a list of supported devices, visit https://www.dejero.com/products/liveplus.

Logging in

To get started, you will need credentials to login. Email apps@dejero.com to obtain a license and credentials. To login:

1. Open the application.
2. Type the serial number and password provided by your Dejero representative.
3. Tap Log In.

When you open the app for the first time, you are prompted to allow access to your device’s camera, microphone, photo storage and location. You can always adjust these permissions in the settings for the application.

Note: The next time that you open the app, it logs you in automatically. If you re-use the same credentials on multiple devices, the last device used will log in automatically.

Navigating the app

After you log into the app, the Video Preview screen appears. The application is ready to transmit or record video.

LivePlus app for iOS users

LivePlus app for Android users

You can use the buttons at the top of the screen to start the current operation and control the camera. At the bottom of the screen, you can set the mode of operation, adjust the settings for the current operation, or open the Clip Manager to monitor any videos that you send to the server. The bottom of the screen also shows the name of the server output assigned in Control.

On Android devices, you can also change the application’s settings directly from the Preview screen.

Configuring the App

You can adjust the app’s settings to match your broadcast environment and any policies set by your stations.

Configure the app on your iOS device

1. In the iOS device Settings application, tap LIVE+ Mobile.
2. In the Allow Mobile To Access section, configure the permissions that you want the app to have.
3. In the Video section, perform the following actions:
   • Set the Standard field to NTSC or PAL.
   • Set the Resolution field.
4. If necessary, to configure how an audio device is connected, in the External Audio Device section, change the Connected by field.
5. In the Live Streaming section, perform one or more of the following actions:
   • Set the Max Bitrate field.
   • If you are not using IFB, turn off the IFB Output field.
   • If your station sets the server latency in Dejero Control, enable the Preset Latency field.
   • If you want to adapt the latency based on network conditions, enable the Use Up-to Latency field.
   • If you do not want to view preview screen shots in Control, in the Control Integration section, turn off the Enable for Live Grid field.
6. In the Cellular Network section, verify that the Use Cellular Radio field is enabled.

Configure the app on your Android device

1. In the app on your Android device, tap Settings.
2. In the Video section, perform one or more of the following actions:
   • Set the Frame Rate field.
   • Set the Resolution field.
3. In the Live Streaming section, perform one or more of the following actions:
   • Set the Max Bitrate field.
   • In the IFB Output field, turn or turn off IFB.
   • Set the Latency Mode field.
   • Set the Latency Value field.
4. In the Dejero Control Integration section, select the Enable for Live Grid option to view preview screen shots in Control.
5. In the Cellular Network section, verify that the Use Cellular Radio field is enabled.
6. In the External Audio Devices section, select the Use Bluetooth option to use a paired Bluetooth headset as the audio device.

Tips

• Turn the Auto Rotate setting on your phone ON to allow the App to change orientations or adjust to a left-handed grip.
• You can Start/Stop Live streams remotely from Dejero Control Live Grid or Live List.
• Navigating away from the App during a Live stream will stop the Live stream.
• Live streams can support a manual latency as low as 800 ms. To set a manual latency, turn on ‘Preset Latency’ in the App Settings and set the desired Preset latency value in Dejero Control for the assigned server output.
• If you enable IFB, the IFB output starts as soon as you start a Live stream. To enable IFB on your Dejero Receiver, refer to the Receiver user guide available at support.dejero.com.
• To change the password for your App license, contact Dejero Support at support@dejero.com or call +1 519 772 4824 (US & Canada), or +1 866 808 3665 (International).

Need help?

You can find more information on the Dejero SupportHub at support.dejero.com (login required). If you require additional help, please contact the support team at support@dejero.com.